A Cisco Headset: The Epitome of Comfort and Clarity

A Cisco headset is the ultimate in comfort because you can wear it all day and it won't bother you. Cisco technicians are very familiar with the need for wearing Cisco headsets because they spend their day using the computer to help customers with their needs. They have to wear the cordless headset so they have their hands free to type and talk into the phone at the same time.

Cisco technicians answer calls from customers about Cisco software and hardware. The noise cancelling headsets that they use allow they to hear the customer's voice quite clearly so they don't have to ask the person to speak slowly or to repeat things. Since they do have to communicate through email and by speaking at the same time, using these headsets allow them to do their work more efficiently.

Types of Headsets used by Cisco

There are two main types of headsets that Cisco employees use to help them do their job. These are:

• Plantronics
• VXI

Both of these cordless headsets have the noise cancelling technology that the Networking engineers need so that they can cancel out the sounds of the office and other technicians speaking with their customers. The headsets allow them to use a Cisco IP phone. This is a telephone that does not use the normal telephone connections. Instead it uses Internet connections so that the customer's call comes in through the computer.

The headsets have durable components so that they can be used 24/7. The stainless steel headband is adjustable and the microphone will stay in place in whatever position you need to have it. It also has a high impact disconnect and you can place the microphone on the left or the right, whichever is more comfortable for you.

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